Privacy Policy
Last updated:
How the Al Huwaila site collects and uses your data, the tracking tools it runs (Meta Pixel, Google Analytics) and the rights you have.
Who we are
Al Huwaila, Souq Waqif, Falcon Souq, Doha, Qatar. This policy explains what we collect when you use our site and how we use it.
The data we collect
When you place an order or send an enquiry: your name, phone number, city and address, and any notes you write. We use them only to fulfil your order and to contact you.
Automatic technical data: IP address, browser and device type, the pages you visited, and where your visit came from.
Cookies and measurement tools
We may use Meta Pixel and the Meta Conversions API, Google Analytics and Google Tag Manager, TikTok Pixel and Snap Pixel to measure how the site and our ads perform and to improve the content. These tools set cookies and may link your visit to your account on those platforms under their own policies.
You can disable cookies in your browser settings, or manage your ad preferences in your Meta, Google, TikTok and Snapchat settings.
Sharing with third parties
We do not sell your data. We may share it with delivery companies to fulfil your order, with our technical service providers (hosting, analytics) only as far as needed, or when the authorities in Qatar request it.
Retention and security
We keep order data for as long as accounting and warranty require, and we apply reasonable technical measures to protect it.
Your rights
You can ask to see, correct or delete your data by contacting us on WhatsApp at +974 5094 7142 or by phone on +974 4465 0041.